We're confident that the quality of KitchenAid^® cookware meets the most exacting standards. If you have any problems with your cookware, please contact us at our toll-free number or by e-mail. We'll respond to your questions promptly. If a pan is found defective during the first year of ownership, we'll send a replacement pan and a call tag for the old pan to your home. All you need to do is take the new pan out of the box, put the old one in, seal the box (we even send the packing tape) and send it back from your front door.

PLUS, KitchenAid^® cookware carries a Lifetime Limited Warranty. This means we'll replace or repair pans found defective in material or workmanship under normal use following our use and care instructions. This excludes incidental or consequential damages or damages caused by accident, misuse, or abuse. Minor imperfections and slight color variations are normal.

For more information, call the KitchenAid^® Customer Satisfaction Center at:
(888) 801-1707
or e-mail us at: jane@kitchenaidcookware.com.